About SERVPRO of Southwest Waukesha County and Jefferson County/Oconomowoc

Todd A. & Kristina K. Szada

Owners of SERVPRO of Southwest Waukesha County and Jefferson County/Oconomowoc

History of SERVPRO® of Southwest Waukesha County

SERVPRO® of Southwest Waukesha County was founded in 2010 by Todd and Tina Szada.  Located in the City of Waukesha, SERVPRO® of Southwest Waukesha County started in a 1,000 square foot building, had two employees and two trucks with a few fans and dehumidifiers when the franchise first started 10 years ago. Since then our franchise has helped thousands of customers in the greater Waukesha and surrounding areas.  Our capacity and experience have grown through the years, we currently have 20 employees, 9 vehicles in our fleet, and work from a 10,000 square foot warehouse that is loaded with equipment and cleaning supplies to help our customers. In 2018, SERVPRO® of Jefferson County/Oconomowoc was purchased by Todd and Tina. We are so grateful to be able to expand our business into Jefferson County.


Over the years our franchise has grown, but our mission is constant. “Our mission is to maintain a business culture that develops a team of professional people that focus on exceptional service to our customers."

Dedicated to Our Communities

Owners Todd and Tina Szada are invested in the Waukesha and Jefferson Communities because they both grew up in southeast Wisconsin. We are invested in the future of those communities and helping families and businesses in the area. We are a part of our communities’ organizations such as Better Business Bureau, Jefferson Chamber of Commerce, Delafield Chamber of Commerce and City of Waukesha Chamber of Commerce.

A+ BBB rating SERVPRO of Southwest Waukesha County

Jefferson Chamber of Commerce

Delafield Chamber of Commerce

City of Waukesha Chamber of Commerce


We want to be the calmness in the chaos of any damage that has disrupted your home or business. We pride ourselves on providing good customer service and helping our customers in a time of need. We strive for professionalism by communicating with our clients and customers regarding the restoration process. No one plans to have a fire or water loss at their home or business, so we train our employees to understand this and how best to communicate the restoration process. Our customers appreciate how our employees have helped them.

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Trained Employees

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our employees are equipped with the knowledge and experience to restore your home or business. Certifications that our employees hold are:

  • Water Restoration Technician
  • Fire & Smoke Technician
  • Trauma & Crime Scene
  • Applied Structural Drying
  • Asbestos Supervisor
  • Asbestos Inspector


About the Owners

Todd has an MBA and a BA in Human Resources; he has worked in the corporate world in healthcare and insurance. Tina has an MS and BA in Art Therapy and has worked for two local hospitals on their mental health units. Todd and Tina have been married for 25 years and have one son that attends Catholic Memorial High School.

Todd and Tina feel so blessed by the growth of this company and they have all of their dedicated employees to thank for that.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • Accredited Asbestos inspector
  • ASD - Applied Structural Drying Technician
  • EPA Lead Safe Certified Renovator
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • SSI - Substrate Subfloor Introduction
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • BBB
  • City of Waukesha Chamber of Commerce
  • Delafield Chamber of Commerce
  • Jefferson Chamber of Commerce


  • SERVPRO Industries President's Silver Awards
  • SERVPRO Industries President's Silver Awards
  • SERVPRO Director's Bronze Honor
  • VIP Woman of the Year Circle
  • SERVPRO Gold Award
  • SERVPRO Millionaire's Bronze
  • Delafield Area Chamber of Commerce Team of the Year
  • SERVPRO Millionaire's Silver
  • SERVPRO Millionaire's Gold