What our Customers say...

Why SERVPRO Testimonials

Thank you Justin.  Your team did an Excellent job and I was glad to meet them and have Steve on point.  WELL DONE.

Thank you again.  You were MOST responsive, and team SERVPRO did a GREAT JOB.  I will be happy to refer anyone I know that may need your services.


Your team's customer service is outstanding.  Everyone is super nice and knowledgeable and professional.  Even your voicemail message is nice and slow and clear and very simple to follow.  I appreciate that very much. 

I have never met a team as hardworking and thorough as Matt Koss, Elyse and Keeyana. They are amazing!!!

SERVPRO did a great job performing asbestos removal and HVAC cleaning! The Employees were very thorough and completed the jobs efficiently! Thank you SERVPRO for a job well done!

Ben was at the house within an hour after SERVPRO was contacted by my insurance agent and the cleanup crew was there about 2 hours later to start work. Everyone was very professional, friendly, and kept us informed during the entire process. Very satisfied.

"Thank you" for your kindness at the SERVPRO Golf Outing.  Brad Richert was a great host and the event was excellent!  I appreciate your kindness and generosity and wish you great success through 2020 and beyond.

Communication is their best attribute. I worked with SERVPRO through an insurance claim and felt the guidance they gave was great. With all the unknowns when a home gets wet, SERVPRO was there to help but also guide us. I would highly recommend this location.

SERVPRO is an excellent organization.  Early one morning I woke up to the sound of water gushing from my bathroom.  I immediately called my insurance company and then called SERVPRO.  Todd Szada assembled a crew and arrived at my house within an hour.  In fact, they arrived before the insurance adjuster.  Todd assessed the damage and came up with a game plan to effect the restoration.  He laid it out with me, step by step.  He coordinated all the subcontractors from the electrician, the drywaller and the painter.  I didn't have to worry about anything.  The process was completed on scheduled and to my satisfaction.  SERVPRO's service greatly exceeded my expectations.  I highly recommended SERVPRO and Todd.

SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search

My grandma had a flooding problem and SERVPRO was so responsive and timely in handling the situation. They worked quickly and efficiently in fixing everything to make it just like it was before the flooding! All around the team was very kind and helpful and I would definitely call them again for any future problems!

SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search

Amazing from start to finish. They answered all my questions. Would recommend to everyone.

SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search

We would highly recommend SERVPRO of SE Wisconsin for all your cleanup needs. The staff at SERVPRO are a pleasure to work with, especially Todd and Tina. They get the job done quickly and efficiently.

SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search

Thank God for these people. The city had a main sewer line plug up which caused a backup in my basement. I tried to get a company to come out but was told there were none in my area. I called SERVPRO and they came out at 8 pm after driving 2 hours to get here and stayed until about 3 am making sure that the mess was taken care of and to get all the dehumidifier machines going. I could not ask for a more professional team. They are taking care of everything, including dealing with the insurance adjuster. I could not be happier with their service!!!